FAQ's

Downloading a Digital Item

Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card, confirmation might take a few minutes.

After your purchase you’ll see a Download Now  link which allow you to download the digital product directly on the checkout page.

You will also receive an email with download links for your digital purchases separate from any transaction notification emails you receive from FlavoursStore and/or PayPal.

I can’t seem to find my download notification email.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add flavoursstudio@gmail.com to your address book or safe list.

If you are still having problems with your downloads contact us and make sure to send us your Order Number

I downloaded the file but can't find it.

Most computers have a dedicated downloads folder that downloads save to by default.  Windows File Explorer and Mac Finder have a shortcut to downloads folder icon on the left side of their window.  Browsers will also show downloaded files across the bottom of the browser.

Can I download the files to my iPad, Tablet, Smart Phone or iPhone?

Yes. On Apple devices, you save our .zip file to your Cloud Drive.  Then open the .zip, select the SVG file you want and save that file to your Cloud Drive.  From there you can import the SVG into your mobile devices on Cricut Design Space.